Aware but Incapable — Actionable Improvement Opportunities

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Through the use of analytics, facility managers in this quadrant have a significant awareness of the issues that need addressing in their system but do not have the time or resources to address them. Typical attributes include:

  • Needing to prioritize a sizable list of issues to address
  • Inability to commit to capital expenditure, for whatever reason
  • Not having the right technical expertise to address issues
  • Unable to properly manage vendors who are providing services

Recommended action:

  • Engage specialized professional services firm to supplement in-house resources
  • Fund the cost of services from savings derived from addressing issues